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This privacy policy of PAUL HARTMANN Asia-Pacific Ltd. has been compiled to better serve those who are concerned with how their 'personal data' is being used online.

Personal data, as defined in the Hong Kong Personal Data (Privacy) Ordinance, is data (a) relating directly or indirectly to a living individual; (b) from which it is practicable for the identity of the individual to be directly or indirectly ascertained; and (c) in a form in which access to or processing of the data is practicable.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal data.

What personal data do we collect from the people that visit our website?

When ordering or registering on our site or requesting samples, as appropriate, we request that you provide the following personal data: your name, email address, phone number, age range.
It is voluntary for you to provide your personal data. However, if you do not provide us with your personal data, we will not be able to handle any product sample requests.

When do we collect personal data?

We collect personal data from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the personal data we collect from you, to process any orders you place including sending information and updates pertaining to orders, to handle any inquiries, requests or questions we receive from you (whether by live chat, email or phone), and to improve our customer service.

We also intend to use your name and contact details for the purpose of marketing our healthcare-related products and services, and your consent is required in order for us to do so. We do not transfer personal data to third party entities.

Do we use 'cookies'?

We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties or further parties within Paul Hartmann group.

How can you request access to, and/or correction of, your personal data?

You have the right to request access to, and/or correction of, your personal data. If you would like to send us a data access/correction requests, or if you have any inquiries in relation to our data protection policies and procedures, please contact our customer service team at service.hk@hartmann.info.